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  • How do I know what size marquee I need?
    For a seated dining function you should allow floor space of just over 1.5 square meter per person. This is the minimum you should allow and only allows space for the dining area. To this you will need to add space for dancing, buffet tables, a bar, a band, entrance ways and a catering area, to name a few. For larger events it is not uncommon to require at least two square meters per guest. For a more casual event where some or all of the guests will be standing it is quite possible to reduce you space ratio down to half a square meter per person. If you're still unsure we can help you with a foor plan, just give us a ring.
  • What size table will I need?
    Tables are available in round or rectangular and come in a number of sizes. The number of guests that can be seated will depend on your place settings and the size of the crockery that you choose. Rectangular tables are available in lengths of 1.2m (seats 6), 1.8m (seats 8) and 2.4m (Seats 10). Our round tables are 1.8m wide and comfortably seat 10. We also have 0.9m that will seat 4 and is commonly used as a cake table.
  • Will you need to do a site inspection?
    Yes, depending on the items you hire. We will always do an inspection for a marquee. We need to establish access, power lines and power source, sub-floor irrigation/sprinklers, and the general safety of the site. This is free and part of the service.
  • Do you have a show room?
    No, Shape Events and Hire do not have a showroom. But you're totally welcome to give us a ring and make an appointment to come and have a look at our warehouse.
  • How many glasses do I need?
    Always a tough question! For a cocktail function or pre-dinner drinks we recommend dividing your guests into drinking types to estimate the amount and types of glassware needed. Are you happy to serve beer in bottles or cans, or do you want a glass? Do you want specific water and soft drink glasses or are you happy to serve beer, soft drink and water in the same style glass? Are you happy to have one style wine glass to serve both red and white wine? On average allow 2 drinks per person for the first hour and around 1 for every hour after that. This means that for a 3-hour cocktail party for 100 guests you could serve around 400 drinks. If you are setting your table with glasses it is easy to work out the right number but always allow a few extra as spares.
  • I would like to hire some items, how do I do this?"
    Please give us a ring, email us or use the quote form on our Hire page. Upon booking in we require a non-refundable 20% deposit to confirm your items. After this you're more than welcome or add or change your items within reason and subject to availability up to 2 days prior to your event.
  • Is the hire price per night?
    No, the hire price covers up to 3 days of hire. If additional days are required please let us know and we will be sure to cover this in your quote.
  • How and when do I have to pay?
    To confirm your booking we require a non-refundable 20% deposit with the remainder to be finalised 2 weeks prior to your event. You can pay in installments up to this time if you wish, please just be sure to put your name or invoice number as the reference so we can update your account accordingly. You can pay via account transfer, EFTPOS or cash.
  • Is there a bond to pay when hiring?
    Yes, we require a minimum $100 security bond on all hires which will be returned to you within 3 working days after the hire as long as the items are returned in the same condition as you hired them. The bond is payable upon pick up of the hired equipment or with your final payment for your entire booking. Bonds will be refunded to you in the same way that it was paid unless otherwise agreed.
  • What happens if something is accidently broken, lost or misplaced?"
    We understand that accidents do happen and this is why we do have a bond in place. All breakages, damage or losses will be deducted from your bond once goods have been returned to Shape Events and Hire. However if this amount exceeds the bond we will issue an invoice covering the remaining amount.
  • How clean must the equipment be returned?
    The equipment must be returned as clean as possible. For glassware and crockery, this will mean just a rinse out. Any item returned extremely dirty will be charged a cleaning fee. Linen can be sent back dirty, as this is laundered but if red wine stains are present cleaning charges will be applied.
  • Can I pick up my equipment?
    You sure can! Customers can pick up and drop back hire items if you wish. However, this does exlude some items, like our marquees that we will erect for you, along with our chandeliers and some other fragile bits and pieces. We'll let you know though, just ask. If we deliver and collect it will be charged accordingly.
  • How are marquees erected?
    Any sized marquee can be pegged or weighted depending on the site for erection. Weighted marquees come with additional weighting costs.
  • Who can set up the marquees?
    Marquees must be erected by Shape Events and Hire trained staff.
  • When can we set it up and take it down?
    Set up will depend on the location of your marquee – public or private. Public events require temporary fencing or security staff to be present 24/7. Be sure to chat to us about this.
  • Can I share my images with you on social media?
    Yes please! We would love you to! Facebook - Instagram - #shapeeventsandhire #shapeevents
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